For the good. First what I had done was residential window replacement. The measure and installation itself was fantastic! Quality is much too early to determine as it has only been two days. Now for the bad. When we actually orders the windows. we were told it would be 7-10 days... It was a MONTH! and not once did they call to notify us of anything. Yes It took me a whopping 2 days to pay them and they literally called about payment Both days! I found this both very greedy and unprofessional! If I have need of work again I will definitely see another company.
Came here to fix a vent window. The brakes were working fine before, and now 2 brake cables are snapped when I picked it up.
Had my windshield replaced, it's been about a year. Just had a hard rain, inside of my car is soaked! Top edge is leaking bad all the sudden, filled my cup holders with water, carpet is wet. Needless to say I'm pissed! I've never had a windshield leak like this and I've had several replaced. $35k car, I'll never go to hodge again!
I believe the reports on here because I used to work there. The owner does not care about the customer except the money. Him and his brother that manages the place does not care about having return customers. They consider half-azzed work, complete. Went on a job with the owner and was supposed to put shims on a mirror. Custimer complained, rightfully so, to the owner. Owner told him "we'll have to do it tomorrow" and never returned. Customer called numerous times and even stopped in. I mentioned to the customer that after work, I would stop in and gladly put in the shims. The owners wife over heard this while she was doing payroll, told the owner. The owner fired me for doing side work (which, by the way, I was not gonna charge the customer). I put in the shims for the customer anyways.
I agree! Terrible customer service!! We measured and went to the store. Picked out the glass and finished edge we wanted. Was told because of the edge we choose they could not do in house and would send it out for a quote. It would take 24 hours. 4 days later, never received a call, called them, they had no idea who we were or any knowledge of our order. Waited again, 3 days, never received a call, called them, oh she was just going to call me because she wasn't sure of the edging finish. STILL DON'T EVEN HAVE A PRICE AFTER A WEEK AND A HALF!!! Looking for a different company for my next piece of glass!!!!
Hodge Glass is a US Locksmith based in Owosso, Michigan. Hodge Glass is located at 1660 E M 21, Owosso, MI 48867, USA.
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